How long will it take to get my board game?
This depends on where you are located in Kenya. Orders placed within Nairobi are delivered within 24-hour’s. Same day delivery for orders placed before 4 PM. For orders placed outside of Nairobi, allow 72 hours at most for delivery.
What payment methods are accepted?
Game Nights 254 currently accepts M-pesa payments to our Buy Goods till number 328527 as well as Cash on Delivery. For orders placed outside of Nairobi, we require payment before dispatch of your board game(s). We are also currently working on integrating other payment methods.
How can I cancel or change my order or delivery location?
Please call us on 0711300363 or 0721818788 for assistance. If you prefer you may also send an email to firstname.lastname@example.org.
Can I order for a board game that is not available on the site to be shipped into Kenya?
Yes. This is possible. Kindly visit the Contact Us page and fill out the form to make a request. We can’t guarantee that we will be able to get the board game however, we will notify you in case it is possible.
Do you ship internationally?
We currently deliver only within Kenya.
What if an item in the board game purchased is missing?
As much as we guarantee 100% quality, items missing in games we purchase internationally is beyond our control. In this case, kindly reach out within three days of purchasing the board game and we will replace the item where possible. For items that cannot be replaced, we will contact our supplier immediately. Please allow at least two weeks to get the item replaced.
Is it possible to return a board game?
Although goods once sold cannot be returned, in some instances we do accept for a client to exchange a board game with another one. Please call us on 0721818788 to discuss further.